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CUSTOMER CARE Have any questions or concerns about our laser cutting service? We're always ready to help! Call us at817-253-6531 or send us an email at

Get in Touch


How do I place an order? Our ordering process is simple and easy. Just browse our selection of laser cut products, choose your design, and add it to your cart. Then, follow the checkout process to complete your purchase.
 What materials can you laser cut? We specialize in laser cutting a variety of materials, including wood, acrylic, leather, and more. If you have a specific material in mind, feel free to reach out to us and we'll let you know if we can work with it.
What is your turnaround time? Our typical turnaround time for laser cutting projects is 4-5 days, though this can vary depending on the complexity of the design and the materials used.   Can you create custom designs? Absolutely! We specialize in custom laser cutting and engraving, and can work with you to create a design that fits your specific needs and preferences.
What is your pricing? Our pricing varies depending on the complexity of the design and the materials used. Contact us with your project details and we'll provide you with a quote.
How can I provide my own design for laser cutting? We accept design files in a variety of formats, including .ai, .svg, and .dxf. Simply upload your design when placing your order, or email it to us directly. 
What is your shipping policy? We offer a range of shipping options to fit your needs, including standard and expedited shipping. Shipping costs vary depending on the size and weight of your order, as well as your location.
What is your returns policy? We stand behind the quality of our laser cutting and engraving services. If you're not satisfied with your order for any reason, please reach out to us and we'll do our best to make it right.
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